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19th Annual Global Clinical Operations & Excellence Summit
24-25 September 2025
Berlin
Past Speakers
SEE THE PREVIOUS SPEAKERS & CASE STUDIES
CASE STUDY
A Fresh Perspective on Clinical Trials and Patient Care
A US-centric presentation on the history of social determinants of health and how they came to be. Then, we move to ways to improve health equity, followed by Pfizer’s approach to clinical trial diversity and framework for setting enrollment goals.
The credit card industry has undergone significant changes over the years, driven by technological advancements, changing consumer behaviours, and regulatory developments. This presentation will trace the evolution of credit card product management, from its early days to the present, and explore the key trends shaping its future. We will discuss how product managers have adapted to new challenges and opportunities, such as the rise of digital payments, the importance of data analytics, and the increasing focus on sustainability. We will also examine the role of innovation in driving product development and enhancing the customer experience. Finally, we will look ahead to the future of credit card product management, discussing emerging trends and strategies that will shape the industry in the years to come.
- 01Social Determinants of Health
- 02Governmental Policies
- 03Access to Housing
- 04Ways to Improve Health Equity
- 05Helping underserved populations understand the benefits of clinical trial participation
CASE STUDY
Customer Centricity: Key to Accelerating Clinical Trials
Embracing customer-centricity in clinical trials not only enhances patient engagement and satisfaction but also leads to improved recruitment and retention rates. By prioritising the needs and experiences of patients, sponsors can optimise trial design, streamline processes, and ultimately drive better outcomes. However, the industry continues to grapple with the persistent challenges of high costs and extended timelines, which hinder efficiency and access to innovative treatments. Addressing these obstacles demands innovative strategies, such as leveraging technology and collaborative partnerships to drive cost-effectiveness and accelerate trial timelines without compromising quality. It has to underscore the transformative potential of customer-centricity while acknowledging the imperative of overcoming cost and timeline challenges in clinical trial execution.
- 01Quantum computing
- 02Quantum safe key distribution
- 03Data security
CASE STUDY
Building Effective Partnerships Between Sponsors, CROs, and Sites
Clinical development represents more of a multi-stakeholder integrated approach every day: sponsor companies are forming integrated alliances with their partner as CROs or other third parties, clinical sites and academies in order to create greater efficiencies and productivity. Close monitoring of the effectiveness and performance of integrated relationships offers key results about the impact and satisfaction with these models and important lessons learned for incoming programmes. It is more and more evident that one unique model “One fits for all” it’s not existing.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Clinical development partnerships innovation
- 02CROs, third parties, clinical sites and academic research centres
- 03Effectiveness and performance of Integrated relationship
CASE STUDY
Vendor Outsourcing Strategies
This presentation will cover the items to consider for implementing the best Vendor Outsourcing Strategy focusing on ICH E6 compliance, risk assessment and tools to create a strong vendor partnership.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Aims of a successful vendor partnership
- 02Risks associated with a vendor partnership
- 03Strategies for vendor partnerships
- 04Tools for managing and overseeing vendor partnerships
CASE STUDY
Patient Recruitment: How to Support Sites with Patient Centric Models?
Reality does not always match feasibility. Patient Recruitment can be very challenging in some indications or special patient populations. To keep timelines and budget, there are several ways to mobilise patients and raise their interest to participate in clinical trials:
Welcome to “Charting the Course: Our Influence on the HCP/Customer Engagement Trek”. Today, we embark on a journey to explore our impact on the ever-evolving landscape of healthcare professional (HCP) and customer engagement. In a world shaped by technology, ethics, and personalisation, our role as navigators of this journey is pivotal. Throughout this discourse, we’ll delve into key topics that define our approach, from leveraging technology to building meaningful connections. Join me as we navigate through these waters together, shaping not just outcomes, but the very fabric of trust and collaboration that underpins every meaningful engagement.
- 01Leverage new technology and social media to inform patients about clinical trials and potential treatment options
- 02Develop patient-centric information to raise interest and finally foster participation in clinical trials
- 03Support sites and patients by finding the best match for each trial
CASE STUDY
A Fresh Perspective on Clinical Trials and Patient Care
A US-centric presentation on the history of social determinants of health and how they came to be. Then, we move to ways to improve health equity, followed by Pfizer’s approach to clinical trial diversity and framework for setting enrollment goals.
The credit card industry has undergone significant changes over the years, driven by technological advancements, changing consumer behaviours, and regulatory developments. This presentation will trace the evolution of credit card product management, from its early days to the present, and explore the key trends shaping its future. We will discuss how product managers have adapted to new challenges and opportunities, such as the rise of digital payments, the importance of data analytics, and the increasing focus on sustainability. We will also examine the role of innovation in driving product development and enhancing the customer experience. Finally, we will look ahead to the future of credit card product management, discussing emerging trends and strategies that will shape the industry in the years to come.
- 01Social Determinants of Health
- 02Governmental Policies
- 03Access to Housing
- 04Ways to Improve Health Equity
- 05Helping underserved populations understand the benefits of clinical trial participation
CASE STUDY
Customer Centricity: Key to Accelerating Clinical Trials
Embracing customer-centricity in clinical trials not only enhances patient engagement and satisfaction but also leads to improved recruitment and retention rates. By prioritising the needs and experiences of patients, sponsors can optimise trial design, streamline processes, and ultimately drive better outcomes. However, the industry continues to grapple with the persistent challenges of high costs and extended timelines, which hinder efficiency and access to innovative treatments. Addressing these obstacles demands innovative strategies, such as leveraging technology and collaborative partnerships to drive cost-effectiveness and accelerate trial timelines without compromising quality. It has to underscore the transformative potential of customer-centricity while acknowledging the imperative of overcoming cost and timeline challenges in clinical trial execution.
- 01Quantum computing
- 02Quantum safe key distribution
- 03Data security
CASE STUDY
Building Effective Partnerships Between Sponsors, CROs, and Sites
Clinical development represents more of a multi-stakeholder integrated approach every day: sponsor companies are forming integrated alliances with their partner as CROs or other third parties, clinical sites and academies in order to create greater efficiencies and productivity. Close monitoring of the effectiveness and performance of integrated relationships offers key results about the impact and satisfaction with these models and important lessons learned for incoming programmes. It is more and more evident that one unique model “One fits for all” it’s not existing.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Clinical development partnerships innovation
- 02CROs, third parties, clinical sites and academic research centres
- 03Effectiveness and performance of Integrated relationship
CASE STUDY
Vendor Outsourcing Strategies
This presentation will cover the items to consider for implementing the best Vendor Outsourcing Strategy focusing on ICH E6 compliance, risk assessment and tools to create a strong vendor partnership.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Aims of a successful vendor partnership
- 02Risks associated with a vendor partnership
- 03Strategies for vendor partnerships
- 04Tools for managing and overseeing vendor partnerships
CASE STUDY
Patient Recruitment: How to Support Sites with Patient Centric Models?
Reality does not always match feasibility. Patient Recruitment can be very challenging in some indications or special patient populations. To keep timelines and budget, there are several ways to mobilise patients and raise their interest to participate in clinical trials:
Welcome to “Charting the Course: Our Influence on the HCP/Customer Engagement Trek”. Today, we embark on a journey to explore our impact on the ever-evolving landscape of healthcare professional (HCP) and customer engagement. In a world shaped by technology, ethics, and personalisation, our role as navigators of this journey is pivotal. Throughout this discourse, we’ll delve into key topics that define our approach, from leveraging technology to building meaningful connections. Join me as we navigate through these waters together, shaping not just outcomes, but the very fabric of trust and collaboration that underpins every meaningful engagement.
- 01Leverage new technology and social media to inform patients about clinical trials and potential treatment options
- 02Develop patient-centric information to raise interest and finally foster participation in clinical trials
- 03Support sites and patients by finding the best match for each trial
Ahmed Nasr
Operations Director Egypt and Director Milk Africa & Turkey
Khaled Elsharkawy
Integrated Supply Chain Senior Director
Mueen Uddin Siddique
Senior Director – Access Network Procurement
Shannon Hore
Senior Vice President Procurement and Logistics
Sandeep Sharma
Director Group Procurement & International Markets Supply Chain
Hottest topics
LOOK AT THE TOPICS THAT WERE DISCUSSED
- 01Enhance diversity and inclusivity: What strategies can be employed, and why is this critical?
- 02Future directions for tech-enabled site selection strategies
- 03What are key strategies for fostering trust and transparency with potential trial participants?
- 04The impact of decentralised trials on patient experience
- 05How do international regulations impact global trials, and what can be done to mitigate challenges?
- 06Building effective partnerships between sponsors, CROs, and sites
- 07Bridging preclinical and clinical research: Seamless transition and early phase trial success
- 08In what ways will personalised medicine impact trial designs, and how should we prepare?
Testimonials
What our users say about our conferences
Thank you! I have learned a lot and took away a lot of insights I can share with my colleagues. I have to say the variety of sessions and the presenters exceeded my expectations.
Teva Pharmaceutical Industries
Associate Director, Clinical Project Manager
Thank you for the opportunity to join this conference. Very well organised, excellent speakers.
CSL Behring
Global Clinical Safety Therapeutic Area Head
I liked this conference and the format of the event, which encourages networking between the attendees.
GSK
Head of Clinical Operations
Very good and focused event. Well organised and I had a lot of opportunities to engage with the attendees.
Lundbeck
Senior Director, Clinical Study Management
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